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We may ask you for certain information referred to on this site as “personal information,” which includes information that pertains to your identity. Such information may include, but is not limited to, items such as your name, address, date of birth, age, gender, email address, telephone number, or credit card or debit card number. You may be required to provide personal information to access or use certain parts of our website or features of the site. If you do not provide the requested personal information, you may not be able to access or use the features of the site where such information is requested.
There may be other instances in which we collect information from you that are more general in nature (“general information”). Such information may include your Internet Protocol (IP) address, which enables us to identify your computer or device on a Transmission Control Protocol/Internet Protocol (TCP/IP) network, which includes the World Wide Web. Your computer has an IP address, which is required in order for you to communicate with others via the Internet. Such general information, including the click stream data and cookies, as mentioned below, may be collected from you whenever you access the site, whether or not you provide us with any personal information.
When you visit our website we may also collect “click stream data” (server address, domain name). This information can be combined with information you have provided to us by registering, for example, which will enable us to analyze and better customize your visits. We may use click stream data for traffic analysis or e-commerce analysis of our website, to determine which features of our site are most or least effective or useful to you.
We may use “cookies” to gather information about your visits to our website and enhance your experience. A “cookie” is a small string of information that the website you visit transfers to your computer for identification purposes. Cookies can be used to follow your activity on the website and that information helps us to understand your preferences and improve your website experience. Cookies are also used for such activities as remembering your user name and password, if you use such a feature on this site.
Most browsers allow you to turn off all cookies, in case you prefer not to receive them. You can also have your computer warn you whenever cookies are being used. See your browsers documentation on how to adjust your cookie preferences. There are also software products available that can manage cookies for you. Please be aware, however, that when you choose to reject cookies, this choice may limit the functionality of the website you visit and you may lose access to some of its features.
CGC participates in online add and remarketing campaigns through the Bing Ads network, which is a Microsoft Company. As a company that advertises through Bing Ads, a small snippet of computer code is added to each webpage called a, “universal event tracking tag” (“UET”). This UET enables Microsoft to identify end user visits to the CGC website. Bing then allows CGC to segment audiences by creating remarketing lists based on end user activity on the website so that campaigns may be optimized.
Bing requires you to be notified that individual end user tracking and data sharing with third parties for the purpose of advertising and marketing is taking place on the CGC website. These remarketing lists will only be used by CBE and not shared with any third parties or any other advertisers or partners, and not otherwise used by Microsoft for any purpose not described in this policy or the Microsoft, Bing Ads policies. We respect the sensitivity of certain type of data of our users and do not create marketing lists based on data considered sensitive such as but not limited to, health information, personal identification numbers or sexual orientation.
In addition, we do not create marketing lists or otherwise profile any individuals under the age of 13, or other age restrictions required by law. This type of advertising is commonly known as “interest based advertising”. Interest based adverting allows CGC to offer products and services we feel would be of greatest interest to you. If you want to “opt out” of interest based advertising, the next section called “Opting Out of Interest Based Advertising” provides additional information.
You may “opt out” of interest based advertising by going to each of these websites and following the directions to opt out: NAI consumer opt-out page and the DAA opt-out page. Opting out does not mean you will no longer receive online advertising. It does mean that the NAI member company or companies from which you opted out will no longer customize ads based on your interests and web usage patterns using cookie-based technology.
We will use the personal information you provide CGC in combination with, general information, click stream data, cookies, UET tags, and additional sources of information, to analyze visits to the website and learn about the interests of our visitors in aggregate and also on a personal level to better understand the users interests and needs, so we can improve our products and services and deliver the type of content, features and promotions that will be of greatest interest to you which include but are not limited to; information or materials via e-mail about products, offers, and news we think might interest you; efforts to administer a promotion, survey or other offering to provide you with relevant products or services (for example, to deliver a prize you may have won in a contest) we believe would be of interest to you; and from time to time we may share your information with select partners, subsidiaries or others we feel would enhance your experience on the CBE website or offer you products and services that would be of interest to you.
Information sharing can provide a valuable type of consumer networking. By helping to make new connections and introduce new resources to our customers, you may discover new opportunities and products compatible with your interests and needs. With that end in mind, information may be shared with other select companies whose products and services you may find useful. Information sharing also helps us to guard against potential fraud and other wrongdoing. We review transactions internally on a regular basis to identify potential concerns, and we partner with select outside companies to further enhance our ability to ensure that fraudulent orders and/or potentially damaging worms, viruses and other types of malware do not interfere with our ability to provide the best possible products, value and services to you and to our other valued customers.
We appreciate and respect that not all customers may wish to benefit from the opportunity to share information with other select companies. If you do not want CGC to share your personal information for marketing purposes, please immediately contact us and we will remove your name from lists we share with other companies. When contacting us, please clearly state your request, including your name, mailing address, email address and phone number. After we process your request, your personal information will no longer be shared for marketing purposes.
It is important to understand that with some companies or online partners, your information must be shared in order to receive their services. For instance, when you order an item that is drop shipped by the manufacturer or fulfilled by Amazon Prime, we may send your name, address, email address and phone number to our shipping vendor, allowing you to access their online delivery scheduling system. Our vendors do not share your personal information with third parties; it is used strictly to coordinate and complete your shipment. Opting out of sharing your information for marketing purposes will not prevent your relevant information from being provided to shippers when you order products for delivery or from other sharing for non-marketing purposes. Similarly, this will not prevent us from sharing information as and to the extent it is combined or aggregated (in a non-personally identified manner) or otherwise analyzed by us, or our Service Providers.
We take our customers’ personal information seriously and take steps to protect our customers' personal information against loss, misuse, alteration and unauthorized access. We use encryption technology whenever receiving and transferring your payment information on our website.
When you make a purchase online, either a solid key or a locked padlock icon will appear in the lower right of your browser window. This icon indicates that your transaction session is secured through Secure Sockets Layer (SSL). If one of these icons does not appear, please contact CriticalGoods.com at 1-866-44-GOODS to complete your purchase.
Please keep in mind, that whenever you give out personal information online there is always a risk that third parties may intercept and use that information. While CGC strives to protect your personal information and privacy, we cannot guarantee the security of any information you disclose online. By using this site, you expressly acknowledge and agree that we do not guarantee the security of any data provided to or received by us through this site and that any personal information, general information, or other data or information received from you through the site is provided to us at your own risk, which you expressly assume.
CGC will release personal, general or other information without your consent for security purposes, when required by law, or to prevent imminent harm to any person or entity. We will disclose whatever information required upon receipt of a court order or subpoena, or to cooperate with a law enforcement investigation, which may include responding to requests and court orders from jurisdictions outside the United States.
We fully cooperate with law enforcement agencies in identifying those who use our services for illegal activities. We reserve the right to report to law enforcement agencies any activities that we in good faith believe to be unlawful, as determined in our sole discretion. Release of your personal data for security purposes, as described in this agreement to any person or entity under any circumstances shall be based on a determination made solely by us, exercising our own discretion, permission for which is expressly granted by you to us in accordance with this policy.
We are a general audience site, and do not direct any of our content specifically at children under 13 years of age. We understand and are committed to respecting the sensitive nature of children’s privacy online. If we learn or have reason to suspect that a site user is under age 13, we will promptly delete any personal information in that user’s account.
You may cancel your registration at any time, and you may opt out of receiving any emails from CGC. Additionally, you can choose to have all your personal information deleted from our database except for that information which is necessary to keep in order to comply with state and federal law. You may opt out, or delete or modify your personal information, by sending us a message on our contact page indicating your preferences. We encourage you promptly to update your personal information when it changes.
To update your information send us a message on our contact page indicating the information you wish to update, or contact customer service at 1-866-44-GOODS.
PRIVACY & COMPLIANCE DEPT
1225 WEST MAIN STREET #101-445
MESA, AZ 85201-7070